Frequently Asked Questions
Get answers to common questions about our sleep products. Including but not limited to:
- The best mattress for back pain
- Mattress delivery options
- Returns and More.
Learn how GoodSnooz helps you sleep better for less.
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What mattress is best for back pain?
The best mattress for back pain usually offers medium-firm support, with pressure relief, and proper spinal alignment. Memory foam mattresses and hybrid designs are top choices. At GoodSnooz, we offer several options designed to relieve pressure points and improve sleep posture.
What size mattresses do you offer?
We offer all standard mattress sizes: Twin, Twin XL, Full, Queen, King, and California King. Whether you need a mattress for a kid’s room or a spacious master bedroom, GoodSnooz has you covered.
Can I finance my mattress purchase?
Yes! We offer easy, and flexible, mattress financing options at checkout through trusted providers. Split your purchase into manageable payments, and get better sleep without the upfront cost.
Do your mattresses come with a warranty?
Yes, all GoodSnooz mattresses have a manufacturer's warranty. Covering defects in materials and craftsmanship. We stand behind our products to ensure you sleep well for years to come.
What sets GoodSnooz apart from other mattress stores?
At GoodSnooz, we combine affordable mattresses, personalized service, and a curated selection of trusted brands. Our by-appointment showroom and user-friendly online store give you the best of both worlds. No pressure, or creepy salesman, just better sleep.
How long does a mattress last?
Most quality mattresses last between 7 to 10 years. This is dependent on usage and material. All GoodSnooz beds are built with durable materials to help extend your mattress lifespan and ensure long-term comfort.
What is a hybrid mattress?
A hybrid mattress combines memory foam or latex layers with innerspring coils. The best of both worlds, pressure relief and responsive support. They're ideal for sleepers who want comfort without sinking too deep.
Do you offer mattresses for side sleepers?
Yes, we carry several mattresses designed for side sleepers. Ideally, a soft to medium firmness level that will cushion your shoulders and hips, while still maintaining proper spinal alignment.
How long does shipping take?
Most orders ship within 1–3 business days. With mattress delivery usually taking 3–7 business days depending on your location. We’ll provide tracking information as soon as your order is on its way.
Is a mattress protector necessary?
Absolutely! A waterproof mattress protector helps extend the life of your bed by guarding against spills, allergens, dust mites, and sweat! They are especially important for warranty protection.
How do I care for my mattress?
To protect and care for your mattress use a waterproof mattress protector, rotate it every 3–6 months, and keep it clean and dry. Avoid jumping or placing heavy objects on one area for extended periods.
What’s the difference between memory foam and innerspring mattresses?
Memory foam mattresses contour to your body and reduce motion transfer, while innerspring mattresses offer more bounce and airflow.
There are also hybrid options that combine both for a balanced sleep experience. You can find both foam and hybrid mattresses in the Sleep Catalog.
How do I choose the right mattress firmness?
Mattress firmness depends on your sleep position and body type. Side sleepers usually prefer softer mattresses, while back and stomach sleepers benefit from firmer support. Visit our store or explore our guide to find your ideal mattress firmness level.
Do you offer free shipping?
Yes, we offer free mattress shipping on most orders within the continental U.S. Some accessories or oversized deliveries will have a freight cost which will be clearly shown at checkout.
How do I unbox and set up my new mattress?
Our mattress-in-a-box (aka Bed in a Box) products are easy to set up. Just unbox, unwrap the plastic, and allow the mattress to fully expand for 24–72 hours. Most mattresses reach full shape and comfort quickly.
Do you sell adjustable bed bases?
Yes! We carry adjustable bed bases that let you customize your sleep position for better comfort, circulation, and snoring relief. They pair well with most memory foam and hybrid mattresses.
What certifications do your mattresses have?
Our mattresses meet safety and quality standards like CertiPUR-US® certification. This means they're made without harmful chemicals and safe for the whole family.
What is your return policy?
We offer a 30-night sleep trial to make sure you love your new mattress. If you're not sleeping better after a few weeks, contact us. We’ll help you arrange a return or exchange with the manufacturer.
Are your mattresses compatible with platform beds or slatted frames?
Absolutely. Most of our mattresses are compatible with platform beds, slatted frames, and adjustable bases. Just make sure your slats are spaced properly to support the mattress and prevent sagging.
Do you sell mattresses in a box?
Absolutely! All of our mattresses ship compressed, and rolled in a compact box for easy setup. Our bed-in-a-box mattresses are great for moving, upstairs delivery, and fast unboxing.
Can I try the mattress before buying?
Our store operates by appointment, so you can try out our affordable mattresses in a relaxed, personalized setting. Book a visit at our Gulf Coast location to feel the difference before making a decision.